Legal - General terms and conditions of sale
These terms govern Veltech’s subscription plans: design, hosting, maintenance, support and management of websites, as well as digital marketing services. They set out the rights and obligations of the parties.
Last updated: 17/02/2024 (version 1.1.27).
1. Subscriptions and commitment
Veltech offers monthly subscriptions with a commitment period of 3, 6, 12 or 24 months. The services include the provision and maintenance of a website, hosting, technical support and digital marketing services (SEO and campaign management).
Early termination makes the remaining monthly instalments immediately due. At the end of the initial commitment period, the subscription automatically renews for an equivalent term, unless terminated by notice given at least three months before the renewal date, by registered letter sent to the address indicated.
2. Ownership of the services and of the website
The website remains the exclusive property of Veltech throughout the duration of the subscription. The client may not claim ownership of it or access the source files without prior written agreement. The marketing materials created remain the property of Veltech.
The client only holds a right of use tied to the duration of their subscription. If payments are interrupted, Veltech may suspend access without permanent deletion. Any future transfer of the site requires a separate written agreement.
3. Set-up fees
Set-up fees may be charged before the subscription begins. These fees are a one-off initial payment, separate from the monthly subscription, covering part of the design and set-up work. These fees are non-refundable in the event of cancellation or early termination.
4. Payment terms
Payment is made by recurring monthly subscription, through automatic direct debit via the Stripe platform. An invoice is issued for each debit. Beyond 15 days of late payment, Veltech may suspend access to the site. Prolonged late payment may trigger a debt-recovery procedure.
5. Liability
Veltech undertakes to provide the agreed services but cannot be held liable for service interruptions resulting from technical problems on the part of the hosts or from events of force majeure.
The client must provide the necessary content and warrant that it does not infringe any third-party rights. Non-payment of the agreed sums may result in the suspension of the services.
6. Amendments to the terms of sale
Veltech reserves the right to amend these general terms and conditions of sale. Any client subscribing after the date indicated is deemed to accept the terms in force. It is the client’s responsibility to check regularly for any changes.
7. Governing law and competent jurisdiction
These terms are governed by French law. In the event of a dispute, the competent court will be that of Veltech’s registered office.
8. Acceptance of the terms of sale
By subscribing via Stripe, the client acknowledges having read these general terms and conditions of sale and accepts them fully and without reservation.