These General Terms and Conditions (GTC) govern the subscription packages offered by Veltech, including website design, hosting, maintenance, support and management, as well as associated digital marketing services. They define the rights and obligations of Veltech and its customers in the context of these subscriptions.
Veltech offers monthly subscriptions with a commitment of 6, 12 or 24 months, covering:
- Provision of the website.
- Hosting.
- Maintenance, updates and support.
The customer undertakes to respect the agreed subscription period. In the event of early termination, the remaining monthly instalments are immediately due and payable.
The website created by Veltech remains the exclusive property of Veltech for the entire duration of the subscription.
- The customer may not recover the website or claim ownership of it before the end of the subscription period and without the written agreement of Veltech.
- In the event of non-payment, Veltech reserves the right to suspend access to the website without definitive removal until the amounts due have been settled.
Prior to the start of the subscription, a set-up fee may be charged.
This fee is a one-off initial payment, separate from the monthly subscription, covering part of the design and implementation of the web environment.
This fee is non-refundable in the event of early cancellation or termination of the subscription.
Monthly payments are made by direct debit in accordance with the terms agreed in the quotation.
Late payment more than 15 days after the due date may result in suspension of the site. In the event of prolonged delay, Veltech may initiate collection proceedings.
Veltech undertakes to provide the agreed services in accordance with the terms defined in the quotation and these GTC. However, Veltech cannot be held responsible for service interruptions resulting from technical problems caused by hosting providers or any case of force majeure.
The customer undertakes to provide the content required for the project (texts, images, videos) and guarantees that it does not infringe any third-party rights. The customer also acknowledges that he/she is obliged to pay all sums due in accordance with his/her contractual commitment. Total or partial non-payment of the agreed sums may result in suspension of services until the situation has been rectified.
Veltech reserves the right to modify these GTC. Any modification will be communicated to the customer prior to its application.
Any customer subscribing to Veltech's services after the date indicated at the top of this page is deemed to have read the GTC in force at that date and to be fully bound by them. It is the customer's responsibility to refer to the GTC regularly to ensure that he/she accepts any subsequent modifications.
These GCS are governed by French law. In the event of a dispute, the competent court will be that of Veltech's registered office.
By validating a quotation, paying the set-up fee, making any initial payment or subscribing to a subscription at Veltech via Stripe, the customer acknowledges having read these General Terms and Conditions of Sale and accepts them fully and without reservation.